Logs and proofs
Check transfers, downloads and signature status.
This category covers “Logs and proofs”. The guides are for all Secure File Transfer users.
Recommended starting point: Use transfer logs
Use transfer logs
Transfers and Received tabs – what you see and what you do not.
Received tab
Trace received transfers in the Received tab.
Download logs (type 2)
View type 2 download logs – without list export.
Collect activities as proof
Use Collect events for traceability.
Sign status and certificate
Use signature status and certificate as proof.
Free plan and transfer list
Free has no access to the transfer list – what that means.
FAQ about logs
FAQ on tabs, export, Free, Collect and Sign proofs.
Help assistant
Based on published help articles
Answers are generated automatically from published help articles only – never from your files.
Example questions