Help & documentation

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Find guides for sending, receiving, SFT Collect, SFT-Sign and security – clear and GDPR-minded.

Datei versenden Download funktioniert nicht Sicherheitscode Link abgelaufen Dateien einsammeln Dokument unterschreiben Benutzer verwalten

Categories

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Getting started

Account, sign-in and orientation in Secure File Transfer.

Send files

Create transfers, secure them and track delivery.

Receive files

Download links, security code and recipient access.

SFT Collect

Collect files, share them and organize them in albums.

SFT Sign

Prepare PDF documents for signature and complete them.

Contacts and recipients

Maintain your address book and select recipients.

Teams and user management

Users and invitations in the Business plan.

Security and SMS code

Codes, access protection and secure downloads.

Branding and settings

Customize logo, colors and appearance.

Logs and proofs

Check transfers, downloads and signature status.

Privacy and GDPR

Storage, deletion and privacy-friendly use.

Frequently asked questions

Short answers to common questions.

Troubleshooting

Typical problems and how to solve them.

Most read

Recently updated

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