Privacy and GDPR
Storage, deletion and privacy-friendly use.
This category covers “Privacy and GDPR”. The guides are for all Secure File Transfer users.
Recommended starting point: Hosting in Germany
Hosting in Germany
Hosting at Hetzner in Nuremberg – location per product copy.
DPA with Hetzner
Data processing agreement under Art. 28 GDPR with Hetzner.
Delete files after expiry
Physical deletion after validUntil via cron – DB row may remain.
What is stored
Overview of stored content and metadata without speculation.
AI help assistant and privacy
The assistant uses only published help articles – no customer files.
GDPR notes for usage
Practical notes for privacy-friendly use of the platform.
Data processing in practice
How to organize data processing topics internally.
FAQ about privacy
FAQ on hosting, DPA, deletion, AI and Winitux.
Help assistant
Based on published help articles
Answers are generated automatically from published help articles only – never from your files.
Example questions