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30 results for “Sicherheitscode”

• What to do if the security code does not arrive
  Receive files
  Check code delivery by email or SMS.
• Open a download with a security code
  Receive files
  Request the code, enter it and start the download.
• How does the security code work?
  Security and SMS code
  How the six-digit download code works.
• Protect a transfer with a security code
  Send files
  Six-digit code by email or SMS.
• Security code does not arrive
  Troubleshooting
  The email or SMS code does not arrive.
• Security code was not delivered
  Security and SMS code
  Resolve delivery issues for email or SMS codes.
• How long is a security code valid?
  Security and SMS code
  Session after login lasts 12 hours; no invented SMS minutes.
• How do I get a security code?
  Frequently asked questions
  Open the download link and choose Request code by email or – if set up – Request code by SMS. Enter the …
• Does the recipient need an account?
  Frequently asked questions
  No. Recipients open the download link, request the six-digit security code and download the files. A Secure File Transfer …
• When should support be contacted?
  Troubleshooting
  Support is advisable when self-help and Resend do not help.