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30 results for “Sicherheitscode”

  • When should support be contacted?
    Troubleshooting
    Support is advisable when self-help and Resend do not help.
  • Protect a transfer with an SMS code
    Security and SMS code
    Use SMS codes actively in Pro/Business.
  • Privacy and hosting in Germany
    Security and SMS code
    Hosting at Hetzner in Nuremberg according to product copy.
  • Recipient did not receive an email
    Troubleshooting
    The recipient cannot find the notification in the inbox.
  • Sign-in does not work
    Troubleshooting
    Login with email/password fails.
  • Download link has expired
    Troubleshooting
    Valid until has been reached or files were deleted.
  • What does optional 2FA at login mean?
    Frequently asked questions
    Optional two-factor authentication sends a six-digit login key by email after the password. You enable it in the account. …
  • Why is code entry required?
    Security and SMS code
    Purpose of the code in addition to the link.
  • SFT Sign invitation cannot be opened
    Troubleshooting
    The signature invitation link does not open or auth fails.
  • How recipients recognize a Secure File Transfer message
    Receive files
    Typical traits of the recipient notification.
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Help assistant

Based on published help articles

Answers are generated automatically from published help articles only – never from your files.

Hello! I can help with Secure File Transfer. Briefly describe what you need.

Example questions

Secure. Fast. Made in Germany.
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