Search results
30 results for “Sicherheitscode”
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When should support be contacted?
Troubleshooting
Support is advisable when self-help and Resend do not help. -
Protect a transfer with an SMS code
Security and SMS code
Use SMS codes actively in Pro/Business. -
Privacy and hosting in Germany
Security and SMS code
Hosting at Hetzner in Nuremberg according to product copy. -
Recipient did not receive an email
Troubleshooting
The recipient cannot find the notification in the inbox. -
Sign-in does not work
Troubleshooting
Login with email/password fails. -
Download link has expired
Troubleshooting
Valid until has been reached or files were deleted. -
What does optional 2FA at login mean?
Frequently asked questions
Optional two-factor authentication sends a six-digit login key by email after the password. You enable it in the account. … -
Why is code entry required?
Security and SMS code
Purpose of the code in addition to the link. -
SFT Sign invitation cannot be opened
Troubleshooting
The signature invitation link does not open or auth fails. -
How recipients recognize a Secure File Transfer message
Receive files
Typical traits of the recipient notification.
Help assistant
Based on published help articles
Answers are generated automatically from published help articles only – never from your files.
Example questions