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Help / Search results

Search results

21 results for “Download funktioniert nicht”

  • Security when downloading files
    Receive files
    Safe practices for recipients when downloading.
  • How recipients recognize a Secure File Transfer message
    Receive files
    Typical traits of the recipient notification.
  • Why a file cannot be downloaded
    Receive files
    Causes and steps for a failed download.
  • Edit contacts
    Contacts and recipients
    Update stored contact details.
  • Select a recipient from existing contacts
    Contacts and recipients
    Use contacts in the Email to field.
  • Download on smartphone or tablet
    Receive files
    Download files on mobile via link and code.
  • Privacy when storing contacts
    Contacts and recipients
    Maintain contacts sparingly and for a defined purpose.
  • Delete contacts
    Contacts and recipients
    Remove or deactivate contacts.
  • SFT Collect upload does not work
    Troubleshooting
    Upload into a Collect collection fails.
  • Password cannot be reset
    Troubleshooting
    The reset email or link does not work.
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Help assistant

Based on published help articles

Answers are generated automatically from published help articles only – never from your files.

Hello! I can help with Secure File Transfer. Briefly describe what you need.

Example questions

Secure. Fast. Made in Germany.
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